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Now live — WhatsApp + Email + Live Chat

Customer support that
SMBs can actually afford

AI-powered inbox for live chat, email & WhatsApp. Flat pricing. No per-resolution fees. No engineers needed. Live in 5 minutes.

Free for up to 3 agents · No credit card required · Cancel anytime

Inbox
Sarah K.2:41
My order hasn't arrived1
James M.1:22
How do I reset my password?
Ama D.12:04
Thanks so much!
SK
Sarah K.
WhatsApp · Active now
Open
Hi! My order hasn't arrived yet — it's been 5 days.
2:41 PM
AI SUGGESTClick to send
Hi Sarah! I'm sorry to hear that. Let me look up your order right now. Could you share your order number?
It's #ORD-8821
2:43 PM
Reply to Sarah…

Trusted by SMBs running on

ShopifyWooCommerceSquarespaceWixBigCommerceEtsy Sellers
Features

Everything SMBs need.
Nothing they don't.

We stripped out the enterprise bloat so your team can focus on customers, not software.

💬

Unified inbox

Live chat, email & WhatsApp in one place. No more tab switching. Every conversation in one view.

🤖

AI autopilot

AI handles FAQs, greetings & status checks automatically. Escalates to your team only when humans are needed.

AI reply assist

One-click suggested replies for complex tickets. Your agents work 3× faster without losing the human touch.

📊

Live analytics

Response times, resolution rates, agent performance — all in a dashboard built for SMB owners, not analysts.

🔔

Smart routing

Angry customer? Routed to your best agent instantly. Repeat visitor? Routed to the agent they know.

🔒

Enterprise-grade security

SOC 2 compliant. Data encrypted at rest and in transit. GDPR ready. Your customers' data stays safe.

How it works

Live in 5 minutes, not 5 weeks

No engineers. No implementation fees. No onboarding calls.

01

Connect your channels

Add your live chat widget, connect your email inbox, and link your WhatsApp Business number. Takes under 5 minutes.

02

Invite your team

Add agents with one click. Assign roles, set permissions, and you're ready. No IT department needed.

03

Turn on AI

Upload your FAQs or let AI learn from your past conversations. Autopilot starts resolving tickets immediately.

04

Watch revenue grow

Faster response times, happier customers, fewer lost sales. Track it all on your live dashboard.

Pricing

Flat pricing. No surprises.

Unlike Intercom, we never charge per AI resolution. What you see is what you pay.

MonthlyAnnualSave 20%

Free

$0/agent/mo

Perfect to get started

Start free
3 agents
1 inbox
500 conversations/mo
Live chat widget
Email inbox
Basic analytics
Most popular

Growth

$19/agent/mo

For growing SMBs

Start free trial
Unlimited agents
5 inboxes
Unlimited conversations
Live chat + Email + WhatsApp
AI reply assist
Full analytics
Custom widget branding

Pro

$39/agent/mo

When you need full power

Start free trial
Everything in Growth
AI Autopilot
Unlimited inboxes
Priority routing
Sentiment detection
SLA management
Custom branding
API access

Enterprise

Custom

Custom for large teams

Talk to us
Everything in Pro
SSO / SAML
Dedicated CSM
Custom SLAs
On-prem option
99.99% SLA uptime

All plans include SSL, 99.9% uptime SLA, and email support. No per-resolution AI fees — ever.

Social proof

SMBs love Treply

"

We switched from Zendesk and cut our monthly bill by 60%. The WhatsApp integration alone paid for itself in week one.

AN

Amara N.

Founder, StyleHaven

"

The AI replies are scarily good. It handles 70% of our tickets automatically and our CSAT score went from 3.8 to 4.7 in 6 weeks.

MO

Marcus O.

Head of Support, FreshBox

"

Intercom was billing us $800/month just because the AI was getting good at its job. Treply is flat rate. I can actually sleep now.

PS

Priya S.

CEO, NailClub

Your customers are waiting.
Start replying in 5 minutes.

Free forever for up to 3 agents. No credit card. No engineers. No excuses.

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